GTS Blog

The #1 Thing Food Service Equipment Shippers Need from 3PLs

Posted by Ascent Global Logistics on Mar 30, 2017 6:00:36 PM


Third-party logistics providers generally serve more than one industry, and each industry requires custom transportation solutions.

Take for example food service equipment distributors. As a distributor, the number of third party & inbound shipments are much higher than the average shipper. Since their hands aren’t directly on the shipments, the beginning-to-end process is handled by their logistics providers.

So what is the one thing needed from 3PLs?


Inbound and third party shipping lacks visibility and price control just by its nature – customers may never see the freight shipped. Our advice to food service equipment distributors is to avoid taking a one-size-fits-all approach when choosing a logistics provider. 

Some logistics providers are mainly price-oriented. Their business model revolves around being “the cheapest,” so they maintain low overhead by foregoing an in-house, fully-staffed dispatch team. They run their businesses lean by keeping everything online.

This model may work great for some industries, but equipment distributors are best suited for a service-oriented routing center that can handle the entire shipping process and keep you in control when unforeseen delays, breakdowns or claims happen.

Your logistics team will be able to make important decisions about carriers, transit times, cost and additional services based on the customer rules put in place during start up, instead of leaving those decisions up to vendors, who can be more worried about getting a shipment out than what happens on the customer end.

If you’re in the market for a third-party logistics provider, keep three things in mind: service, price and data management. This combination is a great starting point to narrowing down your candidates.

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Topics: Vendor Inbound Management, Food service equipment distributors