Today’s consumer is not only educated, but has unlimited options at their fingertips at any given time. Quick and simple solutions that are customized specifically to their needs are key and must come at the lowest cost or they take their business elsewhere. Many industries are feeling the impact of the evolving customer demands, including logistics. The term 3pl is now broadly used to describe a firm that provides outsourced logistics services, but not all 3PLs are equal. Vendors will vary in terms of reliability, speed, innovation, pricing, and scale of impact. A 3pl can range from a software solution to a complete supply chain management team with resources housed on-site at a client. In order to create a client relationship with long-term value to clients a 3pl will need to prove their impact goes beyond “cheap rates”. It is important to partner with a 3PL that is not only has similar goals and culture as your organization, but also has 3 key differentiators that will ensure you are getting the best in service and price.
After a detailed evaluation of your logistics program and departments, your organization realized their need to partner with a third-party logistics provider (3PL) to more proactively manage their freight. Now that you have a greater understanding of your supply chain’s current and future states, it’s time to send a bid to a 3PL, but where do you start? If you have never sent a bid or Request for Proposal (RFP) to a 3PL, it can difficult to navigate what to include in your bid and which questions to ask during the bidding process. In this blog, the GTS experts weigh in on best practices.